Hello Kawaii Lovers! 💕 Welcome to our super cute Terms and Conditions! We want to make sure your shopping experience with us is as delightful as our adorable products. Please take a moment to read through these terms carefully before placing your order. By using our website and making purchases, you agree to these terms. Let’s keep everything sweet and transparent! 🎀

1. Introduction to Our Kawaii World

Kawaiitherapy Shop (“we,” “us,” or “our”) operates the website plushieonlineshop.com. We specialize in bringing you the most adorable kawaii products to brighten your day! Our mission is to spread joy through cute and high-quality items that make life more colorful and fun.

2. User Responsibilities and Account Terms

Your Cute Responsibilities 🌈

  • You must be at least 13 years old to use our website
  • If you’re under 18, you need permission from a parent or guardian
  • You agree to provide accurate and complete information when creating an account or placing orders
  • You’re responsible for keeping your account information secure
  • Please don’t share your account with others – each account is for one user only

🎀 Important Note: We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we believe you’ve violated these terms or engaged in inappropriate behavior.

3. Products and Services Information

Our Adorable Product Collection 🧸

We offer a wide range of kawaii products including but not limited to:

  • Cute Stuffed Animals (Bunny, Capybara, Cat, Dinosaur, and more!)
  • Animal Backpacks and College Backpacks
  • Backpack Sets and Bags
  • Beddings and Home Accessories
  • Boba and Food-themed Items
  • Desk Accessories and Organizers
  • Doll Houses and Cat Houses
  • Clothing and Cookware

✨ Product Note: We do our best to represent our products accurately in photos, but colors may vary slightly due to screen settings and lighting conditions. Each item is carefully checked before shipping to ensure it meets our quality standards!

4. Ordering and Payment Terms

How to Bring Kawaii Home 🛍️

Order Process:

  • Add your favorite items to your cart
  • Proceed to checkout with your adorable selections
  • Provide accurate shipping information
  • Select your preferred payment method
  • Review your order and confirm purchase

Payment Methods We Accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Order Processing:

  • We need 1-2 business days to prepare your order with lots of love! 💖
  • Each item is individually wrapped and carefully checked
  • You’ll receive a confirmation email with order details

💰 Payment Security: We use secure payment processing to protect your financial information. Your payment details are encrypted and processed by trusted third-party providers.

5. Shipping and Delivery

Getting Your Kawaii Goodies to You 🚚

Shipping Methods:

  • Standard Shipping – $12.95
    • Delivered within 10-15 days after shipping
    • Carriers: DHL or FedEx
    • Tracking included
  • Free Shipping 🎁
    • Available for orders over $50
    • Delivered within 15-25 days after shipping
    • Carrier: EMS

Shipping Areas:

We ship worldwide! 🌍 (excluding some remote areas and parts of Asia due to shipping restrictions)

📦 Delivery Note: Shipping times are estimates and not guarantees. Delays may occur due to customs processing, weather conditions, or other factors beyond our control. Please track your package using the provided tracking number!

6. Returns, Exchanges and Refunds

Our Happiness Guarantee 💝

Return Timeframe:

You have 15 days from the delivery date to request a return or exchange.

Return Conditions:

To be eligible for return or exchange, items must be:

  • Unused and in original condition
  • Unwashed with all tags attached
  • In original packaging
  • Free of any wear or damage that wasn’t present at shipping

Non-Returnable Items:

For health, safety, and hygiene reasons, we cannot accept returns on:

  • Beddings (hygiene reasons) 🛏️
  • Cookware (food safety) 🍳
  • Desk Accessories & Organizers (if opened from original packaging) 📚
  • Cat House & Doll House (if assembled or used) 🏠

All clearance items are final sale and cannot be returned or exchanged.

Refund Information:

  • After we receive your return, inspection takes 3-5 business days
  • Refund processing times:
    • Credit Card: 5-10 business days to appear on your statement
    • PayPal: 3-5 business days to appear in your account
    • JCB: 7-14 business days to process
  • Original shipping fees are non-refundable
  • Return shipping costs are the customer’s responsibility

📧 How to Request a Return: Email us within 15 days of receiving your order at [email protected] with your order number and reason for return. We’ll respond within 24-48 hours with instructions!

7. Intellectual Property

Protecting Our Cute Creations 🎨

All content on our website, including but not limited to text, graphics, logos, images, and product designs, is the property of Kawaiitherapy Shop and protected by copyright laws. Our kawaii aesthetic and product designs are created with love and care.

🚫 Please Note: You may not copy, reproduce, distribute, or create derivative works from our content without our express written permission. Our products are for personal use only and not for commercial resale without authorization.

8. Limitation of Liability

Our Responsibilities and Yours 🤝

Kawaiitherapy Shop strives to provide the best shopping experience possible, but there are some limitations to our liability:

  • We’re not responsible for delays in delivery beyond our control
  • We’re not liable for incidental or consequential damages
  • Our total liability for any claim related to your purchase is limited to the purchase price of the product
  • We’re not responsible for products damaged after delivery due to improper care or use

🛡️ Your Protection: We recommend using trackable shipping services and purchasing shipping insurance when returning items, as we can’t guarantee we’ll receive returned items without proper tracking.

9. Privacy and Data Protection

Keeping Your Information Safe and Secure 🔒

We value your privacy! Your personal information is protected according to our Privacy Policy. We collect only necessary information to process your orders and improve your shopping experience. We don’t sell your data to third parties.

10. Changes to Terms and Conditions

Keeping Things Current ✨

We may update these Terms and Conditions from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date. Continued use of our website after changes constitutes acceptance of the new terms.

11. Governing Law

These Terms and Conditions are governed by the laws of the United States, specifically the state where our company is registered. Any disputes will be resolved in the appropriate courts in that jurisdiction.

12. Contact Information

Have questions about our Terms and Conditions? We’re here to help! 💌

Email: [email protected]

Address: 4554 Lilac Lane, CLARA, US 39324

Response Time: Typically within 24 hours! ⚡

🎀 Thank You for Choosing Kawaiitherapy Shop! 💖

We appreciate you taking the time to read our Terms and Conditions. We hope our adorable products bring as much joy to your life as they do to ours! 🌈✨